Terms and Conditions
Thank you for your interest in participating in Beat Sessions/Retreat. The organisers & volunteers acknowledge the Turrbal & Yaggera people as the Custodians of Meanjin — the land on which this event will take place. Before you proceed to obtain tickets, we strongly recommend you to go through the following terms and conditions:
- In this section, words like ‘holder’, ‘bearer’, and ‘obtainer ’ will refer to you – the person who will buy/rsvp the tickets to Beat Sessions/Retreat. On the other hand, ‘our’, ‘us’, ‘we’, ‘issuer’, ‘provider’ and similar terms will indicate the organisers of Beat Sessions/Retreat – SHOKU, SHOKU Digital (ABN 86 861 217 921).
- Please note that SHOKU reserves the right to make changes, revisions, and amendments, or add/remove sections from this set of terms and conditions – without any prior notifications to you. Such changes will be duly reflected on the website of the organiser www.shoku.life. These changes will relate back to the date of obtain of Beat Sessions/Retreat tickets.
- The price of one Beat Sessions/Retreat ticket is subject to change. Whatever this figure is at the time, is non-negotiable.
- The ticket you obtain represents a revocable license for you to access event premises, when Beat Sessions/Retreat is scheduled to be hosted. The license includes the revocable right to attending the Beat Sessions/Retreat. This license can be revoked at any time by the issuer at its sole discretion, without any prior notifications or compensation options. If the license is revoked, you will not be granted entry at the venue.
- The bearer has to assume full responsibility of the Beat Sessions/Retreat tickets, once (s)he receives it. SHOKU has no liabilities – financial, legal, or otherwise – in case the delivered tickets are stolen, lost, damaged, destroyed or rendered unusable in any other way.
- Kindly note that www.shoku.life is the sole authorised source for obtaining Beat Sessions/Retreat tickets. If you obtain your ticket(s) from any other unauthorised source, you take on the risks of those tickets turning out to be counterfeit or reported to be stolen. The issuer has the right to dishonour such stolen/counterfeit tickets and declare them as void.
- The Beat Sessions/Retreat tickets delivered to you are not meant to be used for illegal reselling, copying, reproducing, or misrepresenting in any form. You cannot use the ticket(s) for any promotional/advertising purposes either (including sweepstakes and competitions) without our prior approval. Any proven record of such activities will result in immediate seizure and cancellation of your ticket(s).
- Please note that Beat Sessions/Retreat tickets cannot be redeemed against cash, credits, or any other benefits.
- SHOKU has the right to investigate if there has been any violation of the Beat Sessions/Retreat ticketing terms and conditions. In case of any conflicts, the decision of SHOKU will be deemed final (i.e., the issuer will remain the final arbiter in cases of disputes).
- The event service will be deemed to have been delivered in its entirety as soon as Beat Sessions/Retreat starts on the advertised date. From that point on, no refund requests will be entertained.
- If you are not able to access any particular section(s) of the venue – due to delays, federal regulations, organiser policies, weather-related problems, emergencies, venue shutdown/evacuation or any other reason, you will not be eligible for any refunds or future credits.
- If Beat Sessions/Retreat is cancelled in its entirety due to any unforeseen circumstances, SHOKU has the sole and absolute right to:
- i) reschedule the event, or
- ii) issue a partial/full refund, or
- iii) not issue any refunds.
Please note that the decision of the issuer in such cases will be deemed final and binding.
- If Beat Sessions/Retreat is cancelled due to any factors or causes not in the control of the issuer, the latter will offer a partial or full refund, or postpone the event, or provide a comparable ‘make good’ option. These factors will be inclusive of, but not limited to, natural disasters, federal/state announcements, strikes, delays in production, and the like. Once again, the decision of SHOKU will be considered final.
- If Beat Sessions/Retreat has to be rescheduled to other dates, you will not be eligible for any refunds. In case the event is fully canceled, the refund, if issued, will include ONLY the face value/printed value of the ticket(s). The bearer cannot, under any circumstances, claim refunds on shipping fees, processing fees, handling fees, and such other charges.
- Losses, if any, occurring due to foreign exchange fluctuations at the time of refunds, have to be borne by the obtainer. SHOKU cannot be, in any way, held liable for that.
- All ticket sales/donations are deemed as FINAL TRANSACTIONS. There will be no ticket returns/exchanges/cancellations.
- Beat Sessions/Retreat is a ‘rain or shine’ event. By obtaining the event tickets, you automatically confirm that you/the attendee(s) are of the ‘minimum age’ or older, at the time of buying the ticket(s). The ‘minimum age’ for attending Beat Sessions/Retreat is 18. Therefore, consumption of alcohol is permitted where advertised but only if contents are in can or plastic form.
- If it is proven beyond doubt at the venue that an attendee is below the ‘minimum age’, (s)he will not be granted entry to Beat Sessions/Retreat. No refunds, full or partial, will be issued either.
- At the time of entering the event venue, you are required to produce the ticket and a valid identification document (ID). By presenting an ID, you confirm that all details present on it are accurate and updated.
- By obtaining Beat Sessions/Retreat tickets and presenting the same at the venue, you give your consent to SHOKU to collect certain information about yourself (name, picture, date of birth, gender, address, etc.) for verification and storage.
- You hereby agree to forego all types of surcharge claims – full or in part – and all claims & entitlements related to it.
- SHOKU does not take any responsibility for personal/financial damages caused to you at the venue, or for any items/equipment lost/stolen/damaged/misplaced at the venue. Financial reimbursement claims on these counts will not be entertained.
- Beat Sessions/Retreat and SHOKU follow a common ‘zero-tolerance policy’ towards unauthorised/non-healing drug usage or carrying at the venue, AND towards any type of behaviour/actions that can be interpreted as lewd or obscene. If you are found in possession of prohibited items at Beat Sessions/Retreat and/or if you indulge in any objectionable action, your participation in the event will be terminated immediately. Your event ticket(s) will become void from that point on.
- Please note that you obtain Beat Sessions/Retreat tickets on your own free will. As such, you do not have the right to initiate a chargeback claim or dispute on the provider of the credit card/debit card that had been used for the transaction. Further refund/return/cancellation requests will not be entertained either.
- In all cases of disputes between the ticket-bearer and the ticket-issuer, the decision of the latter will be deemed final. In case a dispute cannot be resolved, the help of an independent third-party arbiter will be sought.
We really hope you will have a great time at Beat Sessions/Retreat.